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» Can I combine shipments?
Yes you can. Please Contact Us to tell us how many shipments to wait for and where they are coming from.
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» How much does it cost to combine shipments?
Each package that we combine will cost 2$
Please Note: THE MINIMUM SHIPMENT that we will send out is 5lbs: this means that if we receive an item for you that is under 5lbs, we will send it out and charge you for 5lbs worth. If you would like us to hold a light package here until you get more shipments for us to combine it with, PLEASE contact us to let us know.
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» What about websites that don't take international credit cards?
Our additional service "EZBuy4U" will take care of this issue:
You simply send the link of the item that you want to buy to andi@ezbuyus.com, and we will purchase it for you. The charge for EZBuy4U is 4% or 10$ of the item price, whichever is higher.
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» How long will it take for a shipment to arrive to me?
From the time your package arrives to our warehouse in NY, it will take 5 working days to reach your home address.
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» Who will take care of my package after it reaches my country?
We do all the operations regarding the customs. If there are specific documents that we need you to fill out, we will send them to you.
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» Is subscription to the website is free?
Subscription to the website is free of charge with no time limit.
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» Is your website secure?
The website is secured and maintained daily.
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» Can I have my package send to any address that I want ?
We can deliver to any address of your choosing: your home, business, or even your vacation home.
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» Can I ship any product I want?
Only what customs allow: In general, as long as it is not alcohol, guns, cigarettes or medicine, you should have no problem.
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» How can I calculate in advance the price of your service?
Airway shipping is calculated by physical or volumetric weight. If you have the measurements of the item, you can calculate this by yourself. If you need help, you may contact us.
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» How do I calculate volume weight?
Get the measurements of your box in centimeters, multiply LxWxH, divide by 6000. This will give you the weight in kg. Each kg is equivalent to 2 pounds. If you have the size in inches, multiply LxWxH and divide by 166. This will give you the weight in pounds.
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» How do I write my American address in the website I am going to buy?
For example: Moshe Sagiv EZ4324256784 86 Cedarhurst Avenue Cedarhurst NY 11516 United States
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» Do I have to purchase only from the sites that are recommended on your website?
No. you can buy from any website you want, as long as you order with the address that we provide you.
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» Is there a way to avoid the tax in NY?
Just make sure to order from a company that is not based in New York.
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