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Customer service - General information.
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About the company
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EZBuyUS is a privately owned company based in New York, U.S.A. The company has been operating since April of 2000.
EZBuyUS is a subsidiary of Open Sky, Inc. that is involved in many different fields, such as logistic services
and aviation. The company’s mailing address is:
86 Cedarhurst Ave, Cedarhurst NY 11516
Tel: 516 467 2291
Fax: 718 504 4344
Email: contact@ezbuyus.com |
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How does it Work?
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When you try to purchase a product on a U.S. website and reach the part where it asks you for your “Shipping Address,” most of the consumer websites in the United States do not
ship outside the contiguous U.S., and therefore you must provide a U.S. shipping address.
This is where EZBuyUS solves your problem.
We will provide you with a United States shipping address at no charge.
You will also receive a personal EZ# so you can begin your shopping instantly.
The products that you purchase will be shipped to your new
address in the U.S. and from there we will process your shipment and send it off to your address in your country.
Please Note: the minimum shipment that we will send out is 5lbs. This means that if we receive an item for you that is under 5lbs, we will send it out and charge you for 5lbs worth. If you would like us to hold a light package here until you get more shipments for us to combine it with, PLEASE contact us to let us know.
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How to Shop in the U.S.?
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Surfed the web and found a certain product that you wish to purchase?
Visited the U.S. and found something you wanted to buy and forgot
or had no more room in your suitcase for?
Now you can do all of your shopping in the U.S.
using EZBuyUS! All you have to do is register on our website and
you will receive a personal code and a U.S. mailing address.
Now you may begin your shopping.
Visit any website that you wish and choose the products
you want to purchase; when asked for your mailing address, simply fill
in the address provided to you by EZBuyUS.
Please use International Credit Cards and inform your bank
of your new mailing address so that the shipper does
not reject your purchases. Your shipment will arrive to our
warehouse, which is just minutes away from JFK
International Airport in New York.
Upon receipt of your shipment at our warehouse,
you will receive an e-mail advising you of your shipment.
Your shipment will then be processed and sent. EZBuyUS handles custom
clearance and delivery to your home or office.
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Your new address in the US
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Your new address will look like this:
Customer name: Jim Smith
Personal code: EZ XXXXXXXX
Address in America: 86 Cedarhurst Ave,
Cedarhurst NY 11516
Phone: 5164672291
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Time Tables
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Most shipments within the United States are sent via ground service.
This usually takes anywhere between 3-5 business days
from the day the shipment is sent out.
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Duty Exempt Shipments
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There are shipments that are tax and duty exempt for personal import. There are shipments that are
tax and duty exempt, but still must pay V.A.T.
Examples of exempt shipments are certain books, magazines and small items of low value.
Please contact us regarding any additional tariff inquiries
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Special permit products
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The following are examples of products that require special permits for import:
Cordless Telephones
Medicine
Vitamins
Plants and Seeds
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Products restricted for Import
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Following are some examples of products that are restricted for import:
Weapons
Fresh Fruits and Vegetables
Gambling Machines
Drugs
Fresh Fish
More restricted imports...
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